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Customer Survey

Please rate our services based upon your recent visit with us:

Name:
Address:
Email:
Phone #

Type of visit:

Services rendered:

What products or services do you need from First State Bank that’s not currently offered?

How can we give better Service?


Please rate the following:  
Attentiveness: Undivided attention, focused on your needs
Excellent
Good
Average
Poor
Helpfulness: Eager to provide assistance
Excellent
Good
Average
Poor
Competency: Inspired confidence that they and the bank could meet your needs
Excellent
Good
Average
Poor
Knowledge of Products/Services: familiar with bank products or knew proper person for referral
Excellent
Good
Average
Poor
How would you rate our Service at First State Bank?
Excellent
Good
Average
Poor
   



 

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