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E-Mail Scams: Consumer Alert


First State Bank customers should be aware of multiple e-mail based scams (called phishing) attempting to collect private account information from them. These emails fraudulently state that the customer's account has been deactivated and must be updated. These e-mails instruct the customer to re-activate the account by clicking on a provided link. The links direct the recipient to a non-First State Bank website site to obtain the customer's account information. You will be asked to provide account numbers, password, social security numbers, and other confidential information. First State Bank does not solicit sensitive, private information from customers through unsecured e-mails. Customers who receive these types of e-mails should not follow any of the instructions in the e-mail. Do not click on the link. If customers follow these steps, their accounts are not in jeopardy of being compromised. At First State Bank protecting your privacy and the security of your information is very important to us. If you have any concerns about the legitimacy of an e-mail message that appears to be from your bank, please contact Daphne Napper at 434.792-0198 or click here to contact Customer Service.

 

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